Using Monitoring and Evaluation for Program Improvement in Virtual Volunteer Programs
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-mnevlvrvlpr-09
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About the Article
Continuous improvement relies on embedding monitoring and evaluation (M&E) within program management cycles. For virtual volunteer programs, M&E provides not only accountability but also the foundation for adaptation, learning, and sustainability. This article analyzes how organizations can integrate M&E into iterative cycles of planning, implementation, assessment, and adjustment. It highlights the importance of feedback loops for responsiveness, adaptability in dynamic contexts, and strategies for scaling successful initiatives. Case examples from education, mentorship, health outreach, and literacy programs demonstrate how M&E drives evidence-based refinement and program growth. By balancing fidelity to core models with flexibility for local contexts, organizations can enhance impact, foster stakeholder ownership, and ensure the long-term relevance of virtual volunteer initiatives.
Key Topics
- Continuous improvement cycles in M&E
- Feedback loops for responsiveness
- Adaptive and agile management in virtual programs
- Scaling strategies for program models
- Balancing fidelity and flexibility
- Participatory approaches to program refinement
Suggested Citation
Kazanskaia, A. N. (2025). Using Monitoring and Evaluation for Program Improvement in Virtual Volunteer Programs. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-mnevlvrvlpr-09
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