Understanding Monitoring and Evaluation in Virtual Volunteer Programs
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-mnevlvrvlpr-02
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About the Article
Monitoring and Evaluation (M&E) form the backbone of accountability and learning in development practice, enabling organizations to track progress, assess outcomes, and adapt interventions. In virtual volunteer programs, these functions take on new urgency due to geographic dispersion, technological barriers, and cultural diversity. This article examines the principles and evolution of M&E, distinguishing between monitoring as continuous oversight and evaluation as periodic assessment of outcomes. It explores the role of digital tools, Key Performance Indicators (KPIs), and participatory approaches in creating adaptive frameworks. Case studies of virtual tutoring and mentorship demonstrate how robust M&E enhances program outcomes, volunteer engagement, and organizational credibility. The article argues for context-sensitive systems that balance rigor with feasibility in resource-constrained environments.
Key Topics
- Principles of monitoring and evaluation
- Program accountability in virtual contexts
- Role of KPIs in virtual volunteerism
- Digital tools for data collection and analysis
- Participatory approaches in M&E
- Adaptive frameworks in low-resource settings
Suggested Citation
Kazanskaia, A. N. (2025). Understanding Monitoring and Evaluation in Virtual Volunteer Programs. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-mnevlvrvlpr-02
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