Training and Capacity Building for Cross-Cultural Communication in Faith-Based Organizations
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-08
About the Article
This article explores structured approaches to training and capacity building that equip staff and volunteers in faith-based organizations (FBOs) with cross-cultural communication skills. It examines curriculum design, mentorship, needs assessment, and evaluation frameworks, illustrating how empathy, inclusivity, language diversity, and digital tools can be integrated into practice. Case studies from Uganda, Ethiopia, Bangladesh, Kenya, Indonesia, and South Africa show how culturally relevant programs improve trust, participation, and organizational impact. By embedding training and continuous capacity development, FBOs can foster resilience, inclusivity, and long-term partnerships across diverse settings.
Key Topics
- Designing training curricula for empathy, inclusivity, and communication skills
- Role-playing, case studies, and storytelling as interactive methods
- Needs assessment and culturally relevant program design
- Mentorship and peer learning for sustained growth
- Evaluation mechanisms to strengthen impact
- Case studies from six countries
Suggested Citation
Kazanskaia, A. N. (2025). Training and Capacity Building for Cross-Cultural Communication in Faith-Based Organizations. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-08
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