Technology and Volunteer Management: Digital Tools, Online Engagement, and Data Security
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global | NEYA Global Publishing
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps.2025a11
Open Publication PDF →
This material forms part of the NEYA Global knowledge architecture. Institutional, organizational, professional, training, consulting, curriculum, program design, or implementation use requires an active license from NEYA Global
Explore Architecture →
Module Overview →
Request Institutional Access →
About the Article
This article examines how digital tools are reshaping volunteer management by streamlining recruitment, training, engagement, and supervision. It analyzes the strengths and limitations of software platforms, the use of social media for outreach and storytelling, the rise of remote volunteering, and the ethical and legal dimensions of data security. The discussion highlights how technology can enhance efficiency and inclusivity while reinforcing trust and organizational sustainability.
Key Topics
- Volunteer management software platforms
- Social media strategies for recruitment and engagement
- Virtual and remote volunteering practices
- Digital onboarding and collaboration tools
- Data security, privacy policies, and compliance
- Technology adoption in low-resource contexts
Academic Value
The article situates digital volunteer management within debates on technology adoption in the non-profit sector. For practitioners, it provides actionable insights into balancing innovation with inclusivity, while for scholars, it underscores the intersections between civic engagement, organizational sustainability, and digital transformation.
Suggested Citation
Kazanskaia, A. N. (2025). Technology and Volunteer Management: Digital Tools, Online Engagement, and Data Security. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps.2025a11
References
Boezeman, E. J., & Ellemers, N. (2008). Pride and respect in volunteers' organizational commitment. European Journal of Social Psychology, 38(1), 159-172.
https://doi.org/10.1002/ejsp.415
Brudney, J. L., & Meijs, L. C. P. M. (2014). Models of volunteer management: Professional volunteer program management in social work. Human Service Organizations: Management, Leadership & Governance, 38(3), 297-309.
https://doi.org/10.1080/23303131.2014.899281
Eisner, D., Grimm, R. T., Maynard, S., & Washburn, S. (2009). The new volunteer workforce. Stanford Social Innovation Review, 7(1), 32-37.
Hager, M. A., & Brudney, J. L. (2004). Volunteer management practices and retention of volunteers. Urban Institute.
Kazanskaia, A. N. (2025). Evaluating volunteer programs: Frameworks, methods, and participatory approaches. NEYA Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps.2025a10
Kazanskaia, A. N. (2025). Case studies and best practices in volunteer management: Lessons from global non-profits. NEYA Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps.2025a12
Kazanskaia, A. N. (2025). Managing volunteers: Creating and sustaining impactful …. NEYA Global Publishing.
https://doi.org/10.64357/managing-volunteers-2025
Kazanskaia, A. N. (2025). Training digital volunteers. NEYA Global Publishing.
https://doi.org/10.64357/training-digital-volunteers-2025
Kazanskaia, A. N. (2025). Volunteer management in the digital age. NEYA Global Publishing.
https://doi.org/10.64357/volunteer-management-digital-age-2025
Wilson, J. (2000). Volunteering. Annual Review of Sociology, 26(1), 215-240.
https://doi.org/10.1146/annurev.soc.26.1.215
