Technology and Tools for Volunteer Management in Resource-Constrained and Online Environments
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-mn-rt-on-vl-09
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About the Article
Technology is increasingly central to effective volunteer management, particularly in online and resource-constrained environments. This article examines criteria for selecting appropriate tools—including affordability, ease of use, accessibility, integration, and security—and explores platforms for communication, project management, training, engagement, and data analysis. Case studies from diverse regions illustrate how organizations employ WhatsApp, Zoom, Trello, VolunteerHub, and Google Data Studio to overcome resource limitations and strengthen volunteer engagement. Emphasis is placed on training, accessibility, and continuous feedback to ensure sustainability. By integrating digital platforms with low-tech solutions, non-profits can enhance communication, coordination, and data-informed decision-making, fostering efficiency and resilience in volunteer management.
Key Topics
- Criteria for selecting technology in low-resource settings
- Communication platforms for volunteer coordination
- Project management and tracking tools
- Training, engagement, and gamification strategies
- Data management, KPIs, and predictive analytics
- Case studies from diverse regions
Suggested Citation
Kazanskaia, A. N. (2025). Technology and Tools for Volunteer Management in Resource-Constrained and Online Environments. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-mn-rt-on-vl-09
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