Author: Dr. Anna Neya Kazanskaia

NEYA Global | NEYA Global Publishing
ORCID: https://orcid.org/0009-0009-5669-1676

DOI: https://doi.org/10.64357/neya-vpef-2025

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About the Article

This Teaching Paper introduces a Volunteer Performance Evaluation Form designed to provide non-profits with a structured framework for assessing volunteer contributions. By combining accountability with constructive feedback, it fosters growth, enhances retention, and strengthens organizational effectiveness. The paper outlines evaluation criteria, explains how to use the form, and presents a case study from a youth mentorship NGO.

Key Topics

• Volunteer performance evaluation frameworks
• Feedback as a tool for retention and growth
• Metrics and rating scales
• Case study: youth mentorship NGO
• Challenges, tips, and reflection questions

Academic Value

This Teaching Paper integrates evaluation theory with volunteer management practice. It situates performance evaluation as both a developmental and organizational learning tool, contributing to the literature on human resources, feedback, and non-profit effectiveness.

Suggested Citation

Kazanskaia, A. N. (2025). Teaching Paper: Volunteer Performance Evaluation Form — Fostering Growth Through Feedback. NEYA Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-vpef-2025

References

Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations. Jossey-Bass.

Drucker, P. F. (1990). Managing the nonprofit organization. HarperCollins.

Kazanskaia, A. N. (2025). Evaluating volunteer programs: Frameworks, methods, and participatory approaches. NEYA Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps.2025a10

Kazanskaia, A. N. (2025). Volunteer recognition and appreciation: Strategies for motivation and organizational sustainability. NEYA Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps.2025a09

Kazanskaia, A. N. (2025). Legal guide to digital volunteer management. NEYA Global Publishing.
https://doi.org/10.64357/legal-guide-digital-volunteer-management-2025

Kazanskaia, A. N. (2025). Managing volunteers: Creating and sustaining impactful …. NEYA Global Publishing.
https://doi.org/10.64357/managing-volunteers-2025

Patton, M. Q. (2008). Utilization-focused evaluation (4th ed.). Sage Publications.