Teaching Paper: Mediation Session Template – A Structured Framework for Effective Conflict Resolution in Non-Profit and Community Settings
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Teaching Paper | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-cn-rs-rl-cx-tp-01
About the Teaching Paper
This Teaching Paper provides a structured framework for facilitating mediation sessions in organizational and community contexts. It presents a step-by-step template covering preparation, ground rules, joint discussions, caucuses, negotiation, and closing, emphasizing neutrality, active listening, and interest-based negotiation. Adaptable across non-profits, intercultural collaborations, and faith-based organizations, the framework integrates academic insights with practical application. A case study from Kenya demonstrates its use in resolving a community resource dispute, showing how structured mediation fosters trust, transparency, and sustainable collaboration.
Key Topics
- Structured mediation process
- Pre-mediation preparation and ground rules
- Active listening and reframing techniques
- Private caucuses and negotiation tools
- Application in non-profit and community settings
- Case study: resource allocation dispute in Kenya
Suggested Citation
Kazanskaia, A. N. (2025). Teaching Paper: Mediation Session Template – A Structured Framework for Effective Conflict Resolution in Non-Profit and Community Settings. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-cn-rs-rl-cx-tp-01
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https://doi.org/10.64357/neya-gjnps-cn-rs-rl-cx-03
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https://doi.org/10.64357/neya-gjnps-cn-rs-rl-cx-tp-02
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https://doi.org/10.64357/neya-gjnps-cn-rs-rl-cx-11
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https://doi.org/10.64357/neya-gjnps-cn-rs-rl-cx-10
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https://doi.org/10.64357/conflict-resolution-religious-2025
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https://doi.org/10.64357/communication-strategies-religious-2025
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