Teaching Paper: Knowledge Management Tools – Practical Solutions for Non-Profit Organizations
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-bld-lrn-org-tp-3
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About the Article
Knowledge management (KM) is essential for non-profit organizations aiming to strengthen efficiency, decision-making, and long-term sustainability. Yet many organizations, particularly in resource-constrained contexts, lack systematic KM structures. This article introduces five accessible tools—Google Workspace, Slack, Trello, Microsoft Teams, and Confluence—and demonstrates their application in non-profit environments. By combining theories of organizational learning, knowledge transfer, and strategic management with practical recommendations, it provides actionable pathways for building KM systems. A case study of a women’s empowerment NGO illustrates how Slack and Trello improved communication, accountability, and project coordination. The findings underscore that structured KM practices enable non-profits to capture, share, and apply knowledge more effectively, leading to stronger outcomes and resilience.
Key Topics
- Knowledge management in non-profits
- Digital tools for collaboration
- Organizational learning and adaptive capacity
- Project coordination and communication systems
- Overcoming KM challenges in low-resource contexts
- Practical strategies for tool adoption
Suggested Citation
Kazanskaia, A. N. (2025). Teaching Paper: Knowledge Management Tools – Practical Solutions for Non-Profit Organizations. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-dv-tr-pt-tp-3
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| Kazanskaia, A. N. (2025). Knowledge Management in Non-Profit Organizations. NEYA Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-bld-lrn-org-05 | ||||
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