Teaching Paper: Glossary of Key Terms for Inclusive and Accessible Volunteer Programs – Building Understanding for Effective Non-Profit Practice
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Teaching Paper | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-inc-vr-vl-pr-tp-04
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About the Article
A shared understanding of key concepts is essential for non-profit organizations implementing inclusive and accessible volunteer programs. This Teaching Paper presents a glossary of critical terms related to equity, diversity, accessibility, and volunteer management, each accompanied by practical notes for application in daily practice. By clarifying terminology such as inclusivity, cultural competence, universal design, and virtual volunteer programs, the paper provides staff, volunteers, and policymakers with a foundation for planning, training, evaluation, and engagement. The glossary also supports policy development, training initiatives, and assessment frameworks, contributing to stronger inclusivity and effectiveness in volunteer program management.
Key Topics
- Accessibility and WCAG standards
- Inclusivity and equity in volunteer management
- Cultural competence and sensitivity
- Diversity and multilingual support
- Universal design and digital inclusion
- Volunteer engagement and retention
Suggested Citation
Kazanskaia, A. N. (2025). Teaching Paper: Glossary of Key Terms for Inclusive and Accessible Volunteer Programs – Building Understanding for Effective Non-Profit Practice. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-inc-vr-vl-pr-tp-04
References
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Kazanskaia, A. N. (2025). Accessibility resources for virtual volunteer programs - Creating inclusive digital environments. NEYA Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-inc-vr-vl-pr-tp-03
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Kazanskaia, A. N. (2025). Cultural competence training guide - Enhancing staff and volunteer cross-cultural skills for effective non-profit engagement. NEYA Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-inc-vr-vl-pr-tp-02
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