Teaching Paper: Glossary of Cross-Cultural Communication Terms

Key Concepts for Practitioners and Scholars in Diverse Contexts

Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Teaching Paper | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676

DOI: https://doi.org/10.64357/neya-gjnps-crcl-cm-fth-cm-tp-05

Download FullText PDF

About the Paper

This Teaching Paper introduces a structured glossary of cross-cultural communication terms that integrates theoretical clarity with real-world application. Covering key concepts such as active listening, adaptability, bias, intercultural dialogue, restorative justice, and value clashes, the glossary offers both definitions and practical notes on use in organizational and community contexts. Designed for academics and practitioners alike, it serves as both a reference tool and a training resource to strengthen cultural competence in non-profits, faith-based organizations, and development settings.

Key Topics

• Foundational terms in cross-cultural communication and dialogue
• Practical notes linking concepts to non-profit practice
• Glossary as a tool for training and orientation
• Case study: Southeast Asia NGO volunteer program
• Challenges in terminology and cultural adaptation
• Reflection prompts for teams and facilitators
• Application in organizational strategy and development

Suggested Citation

Kazanskaia, A. N. (2025). Teaching Paper: Glossary of Cross-Cultural Communication Terms – Key Concepts for Practitioners and Scholars in Diverse Contexts. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-crcl-cm-fth-cm-tp-05

References

Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations. Wiley.

Drucker, P. F. (1990). Managing the nonprofit organization: Principles and practices. HarperCollins.

Patton, M. Q. (2008). Utilization-focused evaluation (4th ed.). SAGE Publications.

Ting-Toomey, S., & Chung, L. C. (2012). Understanding intercultural communication. Oxford University Press.

Kazanskaia, A. N. (2025). Understanding cross-cultural communication in faith-based organizations. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-02

Kazanskaia, A. N. (2025). Communication barriers and solutions in faith-based organizations. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-04

Kazanskaia, A. N. (2025). Best practices for cross-cultural communication in faith-based organizations. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-06

Kazanskaia, A. N. (2025). Intercultural dialogue guide (Teaching Paper). Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-crcl-cm-fth-cm-tp-03

Kazanskaia, A. N. (2025). Cross-Cultural Communication in Faith Communities. NEYA Global Publishing.
https://doi.org/10.64357/cross-cultural-faith-2025

Kazanskaia, A. N. (2025). Ethical Communication in Religious Organizations. NEYA Global Publishing.
https://doi.org/10.64357/ethical-communication-religious-2025