Teaching Paper: Designing Effective Feedback Mechanisms for Virtual Non-Profit Programs
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-msonlpblsp-tp-03
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About the Article
Collecting structured feedback is critical for improving the quality and effectiveness of virtual training and presentations in non-profit organizations. This Teaching Paper examines practical methods for designing post-session feedback forms that capture participant perceptions of content clarity, engagement, technical quality, and overall value. It discusses the use of rating scales and open-ended questions to generate actionable insights for facilitators, while highlighting considerations for ease of use, anonymity, and response rates. By systematically gathering and analyzing feedback, non-profits can refine content delivery, enhance participant experience, and make data-informed decisions for future sessions. Case studies illustrate successful application in volunteer training programs, offering practical guidance on integrating digital feedback tools and addressing challenges such as low response rates, survey fatigue, and biased responses.
Key Topics
- Feedback mechanisms in virtual training
- Survey and evaluation design
- Digital tools for data collection
- Participant engagement assessment
- Overcoming challenges in response rates
- Program improvement through feedback
Suggested Citation
Kazanskaia, A. N. (2025). Teaching Paper: Designing Effective Feedback Mechanisms for Virtual Non-Profit Programs. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-msonlpblsp-tp-03
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