Teaching Paper: Collecting Stakeholder Feedback – A Practical Template for Non-Profit Programs
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-mrkncmn-tp-05
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About the Article
Stakeholder feedback plays a central role in program evaluation, offering insights into effectiveness, satisfaction, and opportunities for improvement. This article presents a structured template for collecting stakeholder input through a mix of quantitative ratings and open-ended qualitative responses. Designed for diverse non-profit contexts, including low-resource environments, the framework guides organizations in gathering, analyzing, and applying feedback to enhance program delivery and accountability. Illustrated with a community literacy case study, the paper demonstrates how structured feedback mechanisms improve program design, foster stakeholder engagement, and support continuous learning and improvement.
Key Topics
- Stakeholder feedback mechanisms
- Participatory evaluation in non-profits
- Satisfaction and effectiveness assessment
- Quantitative and qualitative data collection
- Continuous improvement strategies
- Accountability and stakeholder trust
Suggested Citation
Kazanskaia, A. N. (2025). Teaching Paper: Collecting Stakeholder Feedback – A Practical Template for Non-Profit Programs. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-mrkncmn-tp-05
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