Social Media Strategies for Non-Profit Organizations: Platforms, Practices, and Impact

Social Media Strategies for Non-Profit Organizations: Platforms, Practices, and Impact

Author: Dr. Anna Neya Kazanskaia

Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676

DOI: https://doi.org/10.64357/neya-gjnps-sc-md-mt-01

Open Publication PDF →

This material forms part of the NEYA Global knowledge architecture. Institutional, organizational, professional, training, consulting, curriculum, program design, or implementation use requires an active license from NEYA Global

Explore Architecture →
Module Overview →
Request Institutional Access →

About the Article

This article critically examines how non-profit organizations use social media platforms to engage stakeholders, mobilize resources, and communicate missions. It analyzes the unique affordances of Facebook, Twitter (X), Instagram, LinkedIn, YouTube, and TikTok, highlighting strategies for advocacy, fundraising, and community-building. Case studies such as the ALS Ice Bucket Challenge, UNICEF’s TikTok campaigns, and Khan Academy’s YouTube reach demonstrate the transformative potential of digital engagement. The analysis emphasizes content creation, audience participation, analytics, and risk management, concluding that impact depends on aligning social media with broader organizational strategies.

Key Topics

  • Platform-specific strategies: Facebook, Twitter, Instagram, LinkedIn, YouTube, TikTok
  • Content creation, storytelling, and influencer engagement
  • Analytics and risk management in digital campaigns
  • Viral and grassroots mobilization: ALS Ice Bucket Challenge
  • UNICEF TikTok outreach and Khan Academy’s YouTube presence
  • Strategic integration of social media with organizational missions
  • Challenges: algorithms, equity, and digital saturation

Suggested Citation

Kazanskaia, A. N. (2025). Social Media Strategies for Non-Profit Organizations: Platforms, Practices, and Impact. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-sc-md-mt-01

References

Guo, C., & Saxton, G. D. (2014). Tweeting social change: How social media are changing nonprofit advocacy. Nonprofit and Voluntary Sector Quarterly, 43(1), 57-79. https://doi.org/10.1177/0899764012471585
https://doi.org/10.1177/0899764012471585

Lovejoy, K., & Saxton, G. D. (2012). Information, community, and action: How nonprofit organizations use social media. Journal of Computer-Mediated Communication, 17(3), 337-353. https://doi.org/10.1111/j.1083-6101.2012.01576.x
https://doi.org/10.1111/j.1083-6101.2012.01576.x

Nonprofit Tech for Good. (2020). 2020 Global NGO Technology Report. Retrieved from https://techreport.ngo

Saxton, G. D., & Waters, R. D. (2014). What do stakeholders like on Facebook? Examining public reactions to nonprofit organizations' informational, promotional, and community-building messages. Journal of Public Relations Research, 26(3), 280-299. https://doi.org/10.1080/1062726X.2014.908721
https://doi.org/10.1080/1062726X.2014.908721

Kazanskaia, A. N. (2025). Social Media Mastery. NEYA Global Publishing.
https://doi.org/10.64357/social-media-mastery-2025

Kazanskaia, A. N. (2025). Social media basics for non-profit organizations: Platforms, audiences, and strategic objectives. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-sc-md-mt-02

Kazanskaia, A. N. (2025). Crafting effective social media strategies for non-profit organizations. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-sc-md-mt-03

Kazanskaia, A. N. (2025). Analytics and measuring success in non-profit social media strategies. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-sc-md-mt-07

Kazanskaia, A. N. (2025). Marketing and Communications. NEYA Global Publishing.
https://doi.org/10.64357/marketing-communications-2025

Kazanskaia, A. N. (2025). The Power of Effective Presentations. NEYA Global Publishing.
https://doi.org/10.64357/the-power-of-effective-presentations-2025

Waters, R. D., Burnett, E., Lamm, A., & Lucas, J. (2009). Engaging stakeholders through social networking: How nonprofit organizations are using Facebook. Public Relations Review, 35(2), 102-106. https://doi.org/10.1016/j.pubrev.2009.01.006
https://doi.org/10.1016/j.pubrev.2009.01.006

https://neyaglobal.com/journal-nonprofit/social-media-strategies-for-non-profit-organizations-platforms-practices-and-impact
1853
September 25, 2025