Social Media Basics for Non-Profit Organizations: Platforms, Audiences, and Strategic Objectives
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-sc-md-mt-02
This material forms part of the NEYA Global knowledge architecture. Institutional, organizational, professional, training, consulting, curriculum, program design, or implementation use requires an active license from NEYA Global
Explore Architecture →
Module Overview →
Request Institutional Access →
About the Article
This article examines the strategic foundations of social media use in non-profit organizations. It analyzes six leading platforms—Facebook, Twitter, Instagram, LinkedIn, YouTube, and TikTok—focusing on their audience demographics, communication formats, and role in advancing mission-driven objectives. Using the SMART framework, it highlights how organizations can set measurable goals, tailor strategies to platform-specific strengths, and continuously evaluate impact. By bridging theory with practice, the article contributes to both academic understanding and practitioner capacity in digital non-profit management.
Key Topics
- Platform-specific contexts: Facebook, Twitter, Instagram, LinkedIn, YouTube, TikTok
- Audience demographics and targeting
- SMART framework for digital strategy
- Storytelling, visual content, and engagement methods
- Strategic alignment of communication with mission objectives
- Analytics and evaluation of outreach impact
- Adaptability in fast-evolving digital environments
Suggested Citation
Kazanskaia, A. N. (2025). Social Media Basics for Non-Profit Organizations: Platforms, Audiences, and Strategic Objectives. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-sc-md-mt-02
References
Brown, A. (2018). Visual storytelling in digital spaces: The rise of Instagram. New York: Routledge.
Davis, P. (2020). Professional networking for social good: Non-profits on LinkedIn. Journal of Nonprofit & Public Sector Marketing, 32(5), 493-510.
Green, S. (2017). Digital video and non-profit communication: Opportunities and challenges. Media International Australia, 164(1), 77-88.
Guo, C., & Saxton, G. D. (2014). Tweeting social change: How social media are changing nonprofit advocacy. Nonprofit and Voluntary Sector Quarterly, 43(1), 57-79.
https://doi.org/10.1177/0899764012471585
Jones, R. (2019). Hashtag activism: Networks of influence in the nonprofit sector. Information, Communication & Society, 22(12), 1734-1751.
Lee, H. (2021). The cultural politics of TikTok: Youth, creativity, and digital activism. Social Media + Society, 7(3), 1-12.
Kazanskaia, A. N. (2025). Social Media Mastery. NEYA Global Publishing.
https://doi.org/10.64357/social-media-mastery-2025
Kazanskaia, A. N. (2025). Social media strategies for non-profit organizations: Platforms, practices, and impact. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-sc-md-mt-01
Kazanskaia, A. N. (2025). Platform-specific social media strategies for non-profit organizations. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-sc-md-mt-05
Kazanskaia, A. N. (2025). Engagement techniques for non-profit organizations on social media. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-sc-md-mt-06
Kazanskaia, A. N. (2025). Marketing and Communications. NEYA Global Publishing.
https://doi.org/10.64357/marketing-communications-2025
Smith, J. (2020). Facebook engagement and non-profits: Building communities online. Nonprofit Management & Leadership, 31(1), 85-102.