Post-Crisis Review and Organizational Learning in Non-Profit Organizations
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-crcntpln-09
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About the Article
Post-crisis reviews are a vital yet often overlooked stage in non-profit crisis management. This article examines how structured evaluations transform crises into opportunities for organizational learning and resilience. It explores practices such as systematic data collection, inclusive stakeholder engagement, and the integration of qualitative and quantitative performance metrics. Emphasis is placed on translating findings into actionable improvements, updating crisis plans, and institutionalizing learning through drills, training, and recognition programs. Real-world examples—from enhancing communication protocols to diversifying supply chains—illustrate how post-crisis reviews foster resilience and trust. The article argues that reviews are not merely evaluative but strategic investments in long-term sustainability.
Key Topics
- Post-crisis reviews and evaluations
- Stakeholder engagement in reviews
- Performance metrics and accountability
- Translating lessons into updated plans
- Institutionalizing organizational learning
- Building cultures of resilience
Suggested Citation
Kazanskaia, A. N. (2025). Post-Crisis Review and Organizational Learning in Non-Profit Organizations. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-crcntpln-09
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