Overcoming Challenges in Digital Community Engagement: Connectivity, Inclusion, Affordability, and Trust
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-tchdrcmeng-09
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About the Article
Digital community engagement offers significant potential for inclusive participation and service delivery—but persistent structural and social barriers continue to limit its reach. This article examines the interrelated challenges of connectivity, affordability, accessibility, and trust in low-resource environments and proposes a systems-based framework to address them. Combining infrastructure and access solutions, inclusive design, community-based capacity-building, and privacy-by-design governance, the framework integrates technical and human dimensions of engagement. Case illustrations—from mobile maternal health messaging and community Wi-Fi to refurbished device programs and civic reporting platforms—demonstrate how context-sensitive strategies can overcome resource and equity gaps. The discussion emphasizes that sustainable progress depends not on individual technologies but on co-design, equity-driven implementation, and continuous adaptation. For academics and practitioners alike, the article offers a practical checklist balancing affordability, accessibility, cultural fit, and data protection as pillars of inclusive digital transformation.
Key Topics
- Digital inclusion and accessibility
- Connectivity and infrastructure development
- Affordability and access equity
- Capacity-building and digital literacy
- Privacy, security, and user trust
- ICT4D and inclusive community design
Suggested Citation
Kazanskaia, A. N. (2025). Overcoming Challenges in Digital Community Engagement: Connectivity, Inclusion, Affordability, and Trust. NEYA Global Journal of Non-Profit Studies. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-tchdrcmeng-09
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