Measuring and Evaluating Learning Outcomes in Non-Profit Organizations
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-bld-lrn-org-09
About the Article
This article explores the importance of measuring and evaluating learning outcomes in non-profit organizations, with a focus on accountability, efficiency, and mission alignment. Drawing on frameworks such as Kirkpatrick’s Four Levels of Evaluation and Phillips’s Return on Investment (ROI), along with complementary approaches including performance metrics, qualitative feedback, and regression analysis, the discussion highlights how structured evaluation improves training effectiveness. Case studies from Africa, Asia, and Latin America illustrate the application of these methods in diverse contexts, showing that combining quantitative and qualitative tools enhances both accountability and organizational learning. The analysis emphasizes that evaluation must be seen as a continuous process that informs program refinement, maximizes limited resources, and sustains social impact.
Key Topics
- Evaluation of learning outcomes in non-profits
- Kirkpatrick’s Four Levels of Evaluation
- ROI analysis and cost-effectiveness
- Quantitative and qualitative data collection methods
- Case studies from global non-profit contexts
- Embedding evaluation in organizational culture
Suggested Citation
Kazanskaia, A. N. (2025). Measuring and Evaluating Learning Outcomes in Non-Profit Organizations. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-bld-lrn-org-09
References
| Clark, D. (2015). Learning and development: Strategy, design, and implementation. Kogan Page. | ||||
| Jones, G. R. (2013). Organizational theory, design, and change (7th ed.). Pearson. | ||||
| Kazanskaia, A. N. (2025). Building Learning Organization. NEYA Global Publishing. https://doi.org/10.64357/building-learning-organization-2025 | ||||
| Kazanskaia, A. N. (2025). Training: Evaluation and Impact Assessment. NEYA Global Publishing. https://doi.org/10.64357/training-evaluation-impact-2025 | ||||
| Kazanskaia, A. N. (2025). Program Development and Evaluation: Maximizing Impact. NEYA Global Publishing. https://doi.org/10.64357/program-development-evaluation-2025 | ||||
| Kazanskaia, A. N. (2025). Training for Impact: Building Skills. NEYA Global Publishing. https://doi.org/10.64357/training-impact-2025 | ||||
| Kazanskaia, A. N. (2025). Measuring and Evaluating Learning Outcomes in Non-Profit Organizations. NEYA Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-bld-lrn-org-09 | ||||
| Kazanskaia, A. N. (2025). Tools and Resources for Evaluating Learning Outcomes in Non-Profit Training. NEYA Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-bld-lrn-org-tp-4 | ||||
| Kirkpatrick, D. L., & Kirkpatrick, J. D. (2006). Evaluating training programs: The four levels (3rd ed.). Berrett-Koehler. | ||||
| Phillips, J. J., & Phillips, P. P. (2016). Handbook of training evaluation and measurement methods (4th ed.). Routledge. https://doi.org/10.4324/9781315757230 | ||||
| Senge, P. M. (1990). The Fifth Discipline: The art and practice of the learning organization. Doubleday. | ||||
| World Bank. (2015). Capacity development results framework: A strategic and results-oriented approach to learning for capacity development. Washington, DC: World Bank. | ||||
