Internal Crisis Communication: Strategies for Team Coordination and Organizational Resilience
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-ythengemnxgnld-08
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About the Article
Internal communication is a cornerstone of effective crisis management, ensuring staff and volunteers remain informed, aligned, and prepared to execute strategies under pressure. This article examines best practices for delivering timely updates, fostering two-way communication, maintaining morale, and streamlining information flow. It emphasizes centralized hubs, Standard Operating Procedures (SOPs), and regular training drills as essential components of resilience. Case studies from West Africa, India, Uganda, and the Philippines illustrate how structured communication protocols and morale-building initiatives enhance organizational coordination and team cohesion. By integrating these strategies, organizations strengthen resilience, reduce confusion, and improve outcomes in low-resource and high-stakes environments.
Key Topics
- Internal crisis communication protocols
- Two-way communication and feedback systems
- Morale-building initiatives and peer support
- Centralized information hubs and SOPs
- Training and simulation drills
- Organizational resilience in low-resource settings
Suggested Citation
Kazanskaia, A. N. (2025). Internal Crisis Communication: Strategies for Team Coordination and Organizational Resilience. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-ythengemnxgnld-08
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