Implementing Feedback Loops in Non-Profit Strategic Evaluation
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global | NEYA Global Publishing
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps.tse-06
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About the Article
This article explores how feedback loops serve as mechanisms for adaptability, responsiveness, and continuous improvement in non-profit strategic evaluation. It reviews methods such as surveys, interviews, focus groups, and feedback forms, alongside digital tools that enhance efficiency and accessibility. Case studies from youth development and public health initiatives demonstrate how integrating stakeholder input leads to stronger accountability, improved service delivery, and organizational learning. The article argues that institutionalizing feedback transforms evaluation into a participatory process, fostering resilience and trust while ensuring long-term mission impact.
Key Topics
- The role of feedback in accountability and learning
- Surveys, interviews, focus groups, and feedback forms
- Digital tools for efficient data collection and analysis
- Case applications in youth development and public health
- Institutionalizing feedback cycles in non-profit practice
- Overcoming barriers such as survey fatigue and resource constraints
Academic Value
The article situates feedback within strategic evaluation as both a technical and relational process. For academics, it contributes to debates on accountability, participatory evaluation, and organizational learning. For practitioners, it provides concrete methods and practices for embedding feedback loops into strategic planning, ensuring adaptability and sustainable impact.
Suggested Citation
Kazanskaia, A. N. (2025). Implementing Feedback Loops in Non-Profit Strategic Evaluation. NEYA Global Journal of Non-Profit Studies. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps.tse-06
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