Evaluating Volunteer Programs: Frameworks, Methods, and Participatory Approaches
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global | NEYA Global Publishing
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps.2025a10
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About the Article
This article explores how evaluation serves as both a technical and relational process in volunteer management. It examines frameworks such as SMART criteria, input–output–outcome measures, data collection methods, benchmarking, and participatory approaches. Emphasizing the integration of volunteer feedback and co-evaluation, the article shows how organizations can strengthen accountability, responsiveness, and sustainability through transparent and inclusive evaluation practices.
Key Topics
- SMART criteria and performance measurement
- Input–output–outcome evaluation frameworks
- Quantitative and qualitative data collection
- Volunteer feedback and continuous improvement
- Participatory evaluation methods
- Organizational learning and accountability
Academic Value
The article situates evaluation within broader debates on performance measurement, organizational learning, and civic engagement. For practitioners, it provides actionable frameworks and participatory methods that enhance transparency, strengthen trust, and ensure adaptive, sustainable volunteer programs.
Suggested Citation
Kazanskaia, A. N. (2025). Evaluating Volunteer Programs: Frameworks, Methods, and Participatory Approaches. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps.2025a10
References
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https://doi.org/10.64357/neya-gjnps.2025a09
Kazanskaia, A. N. (2025). Technology and volunteer management: Digital tools, online engagement, and data security. NEYA Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps.2025a11
Kazanskaia, A. N. (2025). Legal guide to digital volunteer management. NEYA Global Publishing.
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Kazanskaia, A. N. (2025). Managing volunteers: Creating and sustaining impactful …. NEYA Global Publishing.
https://doi.org/10.64357/managing-volunteers-2025
