Digital Transformation in Non-Profits: Challenges, Strategies, and Pathways to Social Impact
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-gdtdgttrfm-07
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About the Article
Non-profit organizations face unique challenges in adopting digital transformation, from limited resources and technical capacity to data security concerns and resistance to change. Yet, digital tools offer significant opportunities to enhance efficiency, expand outreach, and amplify mission-driven impact. This article examines sector-specific barriers and explores strategies for phased implementation, partnerships, digital literacy training, and funding diversification. Case studies such as TechSoup and Crisis Text Line demonstrate how cloud computing, AI, and real-time analytics can transform service delivery. Insights from leaders at NetHope, DataKind, and Benetech emphasize aligning digital initiatives with mission goals. The analysis concludes that sustainable digital transformation in non-profits requires strategic prioritization, stakeholder engagement, robust cybersecurity, and continuous evaluation.
Key Topics
- Digital transformation
- Non-profit sector
- Mission-driven innovation
- Partnerships
- Digital literacy
- Data security
- Resource constraints
Suggested Citation
Kazanskaia, A. N. (2025). Digital Transformation in Non-Profits: Challenges, Strategies, and Pathways to Social Impact. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-gdtdgttrfm-07
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