Digital Tools for Cross-Cultural Communication in Faith-Based Organizations
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-07
About the Article
This article examines how digital tools transform cross-cultural communication for faith-based organizations (FBOs). It analyzes the role of mobile phones, social media, online collaboration platforms, and virtual events in transcending geographic boundaries and engaging diverse communities. Case studies from Ghana, the Philippines, South Africa, Brazil, India, Nigeria, and Afghanistan show how digital tools foster inclusion, strengthen trust, and expand participation across health, education, agriculture, and peacebuilding initiatives. The discussion highlights opportunities and limitations—addressing issues such as accessibility, digital literacy, and cultural adaptation—and argues that technology must complement, not replace, human connection. For academics, this provides insight into the intersection of digital innovation and intercultural communication theory. For practitioners, it offers actionable strategies to embed technology in culturally sensitive ways that sustain trust and collaboration.
Key Topics
- Mobile phones and social media as accessible communication channels
- Online collaboration platforms for coordination and outreach
- Cultural adaptation of digital content for inclusivity
- Case studies from seven countries and diverse sectors
- Challenges of bandwidth, literacy, and technological access
- Combining digital innovation with cultural sensitivity
Suggested Citation
Kazanskaia, A. N. (2025). Digital Tools for Cross-Cultural Communication in Faith-Based Organizations. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-cr-cl-cm-fth-cm-07
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