Digital Technologies and Community Engagement in Low-Resource Settings

Digital Technologies and Community Engagement in Low-Resource Settings

Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676

DOI: https://doi.org/10.64357/neya-gjnps-tchdrcmeng-01


Open Publication PDF →

This material forms part of the NEYA Global knowledge architecture. Institutional, organizational, professional, training, consulting, curriculum, program design, or implementation use requires an active license from NEYA Global

Explore Architecture →
Module Overview →
Request Institutional Access →

About the Article

Digital technologies have become powerful enablers of participatory development, particularly in low-resource contexts where traditional methods of community engagement face logistical and infrastructural barriers. This article examines how digital tools—such as mobile applications, social media platforms, open-source software, and SMS-based systems—can strengthen inclusivity, transparency, and accountability. Drawing on theoretical frameworks such as Arnstein’s Ladder of Citizen Participation and practical case studies, including the use of FrontlineSMS across African contexts, it highlights both the transformative potential and the ethical challenges of digital engagement. The discussion underscores the importance of digital literacy, equitable access, and sustained local ownership as foundations for effective, long-term participatory development.

Key Topics

  • Community engagement
  • Digital participation
  • Participatory development
  • Transparency and accountability
  • Mobile and SMS-based tools
  • Digital literacy and inclusion

Suggested Citation

Kazanskaia, A. N. (2025). Digital Technologies and Community Engagement in Low-Resource Settings. NEYA Global Journal of Non-Profit Studies. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-tchdrcmeng-01

References

Arnstein, S. R. (1969). A ladder of citizen participation. Journal of the American Institute of Planners, 35(4), 216-224.

https://doi.org/10.1080/01944366908977225

Chambers, R. (2014). Rural development: Putting the last first. Routledge.
https://doi.org/10.4324/9781315835815

Ebrahim, A. (2003). Accountability in practice: Mechanisms for NGOs. World Development, 31(5), 813-829.
https://doi.org/10.1016/S0305-750X(03)00014-7

Kazanskaia, A. N. (2025). Tech-Driven Community Engagement. NEYA Global Publishing.
https://doi.org/10.64357/tech-driven-community-engagement-2025

Kazanskaia, A. N. (2025). Participatory Development for Change. NEYA Global Publishing.
https://doi.org/10.64357/participatory-development-2025

Kazanskaia, A. N. (2025). Networks & Alliances: Strategies for Social Impact. NEYA Global Publishing.
https://doi.org/10.64357/collaboration-2025

Kazanskaia, A. N. (2025). Crisis Communication: Engaging Communities. NEYA Global Publishing.
https://doi.org/10.64357/crisis-communication-2025

Kazanskaia, A. N. (2025). The digital landscape for community engagement: Tools, affordances, and implementation considerations. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-tchdrcmeng-03

Kazanskaia, A. N. (2025). Building digital literacy and capacity for inclusive community engagement. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-tchdrcmeng-07

Kazanskaia, A. N. (2025). Monitoring and evaluating digital engagement efforts. Neya Global Journal of Non-Profit Studies.
https://doi.org/10.64357/neya-gjnps-tchdrcmeng-08

Patton, M. Q. (2015). Developmental evaluation: Applying complexity concepts to enhance innovation and use. Guilford Press.

Unwin, T. (Ed.). (2017). Reclaiming information and communication technologies for development. Oxford University Press.
https://doi.org/10.1093/oso/9780198795292.001.0001

World Bank. (2016). World development report 2016: Digital dividends. World Bank.

https://neyaglobal.com/journal-nonprofit/digital-technologies-and-community-engagement-in-low-resource-settings
546
October 7, 2025