Communicating Mission and Values in Faith-Based Organizations: Strategies for Trust, Credibility, and Stakeholder Engagement
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-vl-mng-dgt-01
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About the Article
This article examines how faith-based organizations communicate their mission and values to build trust, credibility, and long-term stakeholder engagement. In resource-constrained environments, the articulation of organizational identity becomes both a strategic and ethical practice, shaping donor relations, community trust, and institutional legitimacy. Drawing on development studies and nonprofit management scholarship, the article highlights the importance of transparent, inclusive, and culturally adaptive communication in reinforcing organizational alignment and sustaining credibility.
Case studies from Southeast Asia and sub-Saharan Africa illustrate how nonprofits integrate local traditions, storytelling, and participatory consultations to strengthen resonance with communities and donors. Beyond external messaging, internal communication emerges as critical for staff and volunteer cohesion, ensuring shared purpose and values. The discussion underscores communication not only as a managerial tool but as a multidimensional mechanism that enhances resilience, catalyzes collective action, and maximizes social impact.
Key Topics
- Mission-driven communication as a strategic and ethical practice
- Building trust and credibility in faith-based organizations
- Donor relations and transparent reporting
- Cultural and linguistic adaptation in diverse contexts
- Internal communication for staff and volunteer alignment
- Case examples from Southeast Asia and sub-Saharan Africa
Suggested Citation
Kazanskaia, A. N. (2025). Communicating Mission and Values in Faith-Based Organizations: Strategies for Trust, Credibility, and Stakeholder Engagement. NEYA Global Publishing. https://doi.org/10.64357/neya-gjnps-sc-md-mt-01
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