Case Studies and Best Practices in Crisis Management for Non-Profit Organizations
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-crcntpln-10
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About the Article
Learning from practice is essential to strengthening crisis management in the non-profit sector. This article analyzes case studies from healthcare, education, and environmental organizations that successfully navigated crises such as epidemics, pandemics, and environmental disasters. The analysis identifies transferable best practices—including proactive planning, transparent communication, collaboration with partners, innovation, and compassion—that reinforce resilience and trust. By institutionalizing these lessons, non-profits can minimize disruption, safeguard reputations, and sustain service delivery under uncertain conditions. The article emphasizes that effective crisis management is as much about values and culture as it is about technical efficiency.
Key Topics
- Case studies in crisis management
- Best practices for non-profit resilience
- Proactive and adaptive planning
- Collaboration and cross-sector networks
- Transparent communication strategies
- Embedding empathy in organizational culture
Suggested Citation
Kazanskaia, A. N. (2025). Case Studies and Best Practices in Crisis Management for Non-Profit Organizations. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-crcntpln-10
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