Case Studies and Best Practices in Crisis Communication: Lessons from Low-Resource Settings
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-ythengemnxgnld-10
This material forms part of the NEYA Global knowledge architecture. Institutional, organizational, professional, training, consulting, curriculum, program design, or implementation use requires an active license from NEYA Global
Explore Architecture →
Module Overview →
Request Institutional Access →
About the Article
Examining real-world case studies provides valuable insights into effective crisis communication strategies, particularly in low-resource contexts. This article analyzes approaches used in developing countries to address communication challenges during emergencies, highlighting adaptability, community engagement, clear messaging, and feedback mechanisms. Case studies from Haiti, Nepal, West Africa, and Sierra Leone demonstrate creative use of local resources, including community radio, social media, and trained health workers. These examples underscore the importance of leveraging trusted leaders, culturally relevant communication, and continuous feedback to enhance public trust and compliance. By integrating lessons learned and best practices, organizations can strengthen preparedness, improve response, and support sustainable recovery in vulnerable communities.
Key Topics
- Crisis communication in low-resource settings
- Adaptability and innovation during emergencies
- Community engagement and trust-building
- Clear and culturally relevant messaging
- Feedback mechanisms and responsiveness
- Preparedness through training and continuity
Suggested Citation
Kazanskaia, A. N. (2025). Case Studies and Best Practices in Crisis Communication: Lessons from Low-Resource Settings. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-ythengemnxgnld-10
References
- Kazanskaia, A. N. (2025). Youth Engagement: Empowering the Next Generation of Leaders. NEYA Global Publishing. https://doi.org/10.64357/youth-engagement-2025
- Kazanskaia, A. N. (2025). Training Digital Volunteers. NEYA Global Publishing. https://doi.org/10.64357/training-digital-volunteers-2025
- Kazanskaia, A. N. (2025). Volunteer Management in the Digital Age. NEYA Global Publishing. https://doi.org/10.64357/volunteer-management-digital-age-2025
- Kazanskaia, A. N. (2025). Global Volunteering with Digital Tools. NEYA Global Publishing. https://doi.org/10.64357/global-volunteering-digital-tools-2025
- Kazanskaia, A. N. (2025). Community engagement and mobilization: Inclusive strategies for crisis response. Neya Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-ythengemnxgnld-07
- Kazanskaia, A. N. (2025). Leveraging media during crises: Strategies for effective communication and public engagement. Neya Global Journal of Non-Profit Studies. https://doi.org/10.64357/neya-gjnps-ythengemnxgnld-06
- Lemoine, J., Lee, A., & Trenholm, S. (2013). Community radio and crisis communication in Haiti. Global Health Review, 9(1), 12-22.
- Meier, P. (2015). Social media and crowdsourcing in disaster response: Lessons from Nepal. Journal of Humanitarian Affairs, 7(2), 101-117.
- Richards, P. (2016). Community health workers and communication strategies during the Ebola outbreak in West Africa. International Journal of Disaster Response, 4(1), 33-50.