Assessing Technology Needs in Non-Profit Organizations: Methodologies, Strategies, and Best Practices
Author: Dr. Anna Neya Kazanskaia
Publisher: NEYA Global Publishing
Article | NEYA Global Journal of Non-Profit Studies
Year: 2025
ORCID: https://orcid.org/0009-0009-5669-1676
DOI: https://doi.org/10.64357/neya-gjnps-tchtleffimp-03
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About the Article
This article examines methodologies for assessing technology needs in non-profit organizations, providing a foundation for effective digital integration and enhanced operational impact. It explores comprehensive technology audits, stakeholder feedback collection, SMART goal-setting, and strategic technology planning. The discussion addresses common challenges such as resource constraints, infrastructural limitations, digital literacy gaps, and organizational resistance. Case studies from Save the Children, Habitat for Humanity, Doctors Without Borders, WWF, and Oxfam illustrate how assessments guide adoption of cloud solutions, volunteer management software, telehealth services, analytics platforms, and CRM systems. By synthesizing theory and practice, the article offers a structured framework for non-profit practitioners to plan, implement, and sustain technology initiatives that improve program delivery and maximize organizational effectiveness.
Key Topics
- Technology assessment
- Strategic planning
- Non-profit management
- Technology audit
- SMART goals
- Stakeholder engagement
- Digital tools
Suggested Citation
Kazanskaia, A. N. (2025). Assessing Technology Needs in Non-Profit Organizations: Methodologies, Strategies, and Best Practices. NEYA Global Journal of Non-Profit Studies. Neya Global Publishing. https://doi.org/10.64357/neya-gjnps-tchtleffimp-03
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