Journal: Journal of Non-Profit Studies
Publisher: NEYA Global Publishing
Author: Dr. Anna Neya Kazanskaia
ORCID: https://orcid.org/0009-0009-5669-1676
Publication date: August 10, 2025
Article DOI: https://doi.org/10.64357/neya-gjnps-mwm2025
Journal DOI: https://doi.org/10.64357/neya-gjnps
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Abstract
In the non-profit sector, success cannot be measured solely by financial performance; it must also reflect mission-driven outcomes and societal impact. Key Performance Indicators (KPIs) serve as essential tools for translating strategic objectives into measurable results. This paper explores frameworks for selecting meaningful KPIs, balancing quantitative and qualitative metrics, and integrating measurement systems into daily organizational practice. By aligning indicators with mission priorities and stakeholder expectations, non-profits can ensure greater accountability, improve decision-making, and strengthen long-term strategic success.
Keywords: non-profit strategy, performance measurement, KPIs, strategic planning, impact evaluation, accountability, data-driven decision-making
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